Frequently Asked Questions
What are the shipping options?
Build a Bundle
To save on shipping you can buy books and when you are ready, you pay for the shipping and we send all your books at once.
Paxi (Pep to Pep)
Standard Bag R60: delivery within 7 – 9 days to a Pep near you.
Delivery within 3 – 4 working days to your door.
Collect your package in Silverton, Pretoria East.
How can I make a payment and is it safe?
On the checkout page you can either select direct bank transfer or Payfast as your payment method.
Direct Bank Transfer
If you select direct bank transfer you will receive an invoice with our banking details and you can pay for your order directly into our bank account. Please use your order ID as reference when making a payment. Your order will not be shipped until the funds have cleared into our account.
If you select Payfast as your payment method you will be redirected to the Payfast payment portal where you can complete your purchase securely.
PayFast is a payment processing service for South Africans and South African websites which enables easy, secure and instant transfers of money between online buyers and sellers. PayFast is developed with the same demands on security and performance as web sites used for banking services and share trading. Your account login, personal details, and all money transactions are secured using Secure Socket Layer (SSL) technology with high security 256 bit encryption.
Is the book I want still available?
If you see the book listed on our website that means it is still available.
We advertise our books on Facebook as well, but purchases made on our website will be honoured first.
How do I know what condition my book is in?
The images displayed on the website and on Facebook are actual photos of the book you purchase. What you see is what you will receive. When a book is sold the previous photos are taken down and replaced with new photos when the book gets restocked. We also describe the condition of the book using our condition guidelines to give you a fair idea of the condition of the book.
Description of book condition:
New – Brand new and unread book.
As New – A secondhand book that can easily pass for a new one.
Very Good – Book is in great condition with only a minor blemish here and there.
Good – Book shows visible reading wear but nothing serious.
Fair – Book shows clear and more significant wear, especially on the cover, but is still solid and intact.
Worn – Book shows severe wear and tear while still being intact (commonly known as a “reading copy”). Worn books are still good perfect for a good read, all pages will be intact with none threatening to fall out.
Beskrywing van boeke se toestand:
Nuut – ‘n Nuwe, ongeleesde boek.
Soos Nuut – ‘n Tweedehandse boek wat nog maklik vir ‘n nuwe een kan deurgaan,
Baie Goed – Die boek wys minimale verweer,
Goed – Die boek wys sigbare verweer, maar niks ernstigs nie.
Redelik – Die boek wys duidelike leesverweer, veral op die omslag, maar is steeds stewig en heel.
Verweerd – Die boek wys ernstige verweer, maar is steeds heel en heeltemal leesbaar (ons noem dit ‘n “leeskopie”). Geen bladsye is los nie.