Dare to Serve
R45.00
1 in stock
1 in stock
Dare to Serve by Cheryl Bachelder
Cheryl Bachelder joined an ailing restaurant chain and turned it into the darling of the industry—by daring to serve the people in her organization well.
When Bachelder was named CEO of Popeyes in the fall of 2007, guest visits had been declining for years, restaurant sales and profit trends were negative, and the company stock price had dropped from $34 in 2002 to $13. The brand was stagnant, and relations between the company and its franchise owners were strained.
By 2014, average restaurant sales were up 25 percent, and profits were up 40 percent. Popeyes’ market share had grown from 14 percent to 21 percent, and the stock price was over $40. The franchisees were so pleased with the turnaround that they began reinvesting in the brand, rapidly remodeling restaurants, and building new units around the world.
The difference maker, Bachelder says, was a conscious decision to lead in a new way. She and her team created a workplace where people were treated with respect and dignity yet challenged to perform at the highest level. Silos and self were set aside in favor of collaboration and team play. And the results were measured with rigor and discipline. Servant leadership is sometimes derided as soft or ineffective, but this book shows that it’s actually challenging and tough minded—a daring path. Bachelder takes you firsthand through the transformation of Popeyes and shows how a leader at any level can become a Dare-to-Serve leader.
Delivery Options
Build a Bundle
To save on shipping you can buy books and when you are ready, you pay for the shipping and we send all your books at once.
Paxi (Pep to Pep)
Standard Bag R60: delivery within 7 – 9 days to a Pep near you.
Pudo (Locker to Locker)
We will send your package to the nearest locker of your choice.
Aramex (Store to Door Courier)
Convenient delivery to your door.
Collection
Collect your package from our address in Potchefstroom.
Description of book condition:
New – Brand new and unread book.
As New – A secondhand book that can easily pass for a new one.
Very Good – Book is in great condition with only a minor blemish here and there.
Good – Book shows visible reading wear but nothing serious.
Fair – Book shows clear and more significant wear, especially on the cover, but is still solid and intact.
Worn – Book shows severe wear and tear while still being intact (commonly known as a “reading copy”). Worn books are still good perfect for a good read, all pages will be intact with none threatening to fall out.
Beskrywing van boeke se toestand:
Nuut – ‘n Nuwe, ongeleesde boek.
Soos Nuut – ‘n Tweedehandse boek wat nog maklik vir ‘n nuwe een kan deurgaan,
Baie Goed – Die boek wys minimale verweer,
Goed – Die boek wys sigbare verweer, maar niks ernstigs nie.
Redelik – Die boek wys duidelike leesverweer, veral op die omslag, maar is steeds stewig en heel.
Verweerd – Die boek wys ernstige verweer, maar is steeds heel en heeltemal leesbaar (ons noem dit ‘n “leeskopie”). Geen bladsye is los nie.
Book Formats
Paperback: Mass market paperback, roughly 180mm x 110mm
Medium Softcover: Larger paperback, roughly 200mm x 130mm
Large Softcover: also called a “Trade Paperback”, roughly 235mm x 155mm
Medium Hardcover: Hardcover book, roughly 200mm x 130mm
Large Hardcover: Hardcover book, roughly 235mm x 155mm
Dare to Serve
R45.00
1 in stock
1 in stock
Dare to Serve by Cheryl Bachelder
Cheryl Bachelder joined an ailing restaurant chain and turned it into the darling of the industry—by daring to serve the people in her organization well.
When Bachelder was named CEO of Popeyes in the fall of 2007, guest visits had been declining for years, restaurant sales and profit trends were negative, and the company stock price had dropped from $34 in 2002 to $13. The brand was stagnant, and relations between the company and its franchise owners were strained.
By 2014, average restaurant sales were up 25 percent, and profits were up 40 percent. Popeyes’ market share had grown from 14 percent to 21 percent, and the stock price was over $40. The franchisees were so pleased with the turnaround that they began reinvesting in the brand, rapidly remodeling restaurants, and building new units around the world.
The difference maker, Bachelder says, was a conscious decision to lead in a new way. She and her team created a workplace where people were treated with respect and dignity yet challenged to perform at the highest level. Silos and self were set aside in favor of collaboration and team play. And the results were measured with rigor and discipline. Servant leadership is sometimes derided as soft or ineffective, but this book shows that it’s actually challenging and tough minded—a daring path. Bachelder takes you firsthand through the transformation of Popeyes and shows how a leader at any level can become a Dare-to-Serve leader.
Delivery Options
Build a Bundle
To save on shipping you can buy books and when you are ready, you pay for the shipping and we send all your books at once.
Paxi (Pep to Pep)
Standard Bag R60: delivery within 7 – 9 days to a Pep near you.
Pudo (Locker to Locker)
We will send your package to the nearest locker of your choice.
Aramex (Store to Door Courier)
Convenient delivery to your door.
Collection
Collect your package from our address in Potchefstroom.
Description of book condition:
Description of book condition:
New – Brand new and unread book.
As New – A secondhand book that can easily pass for a new one.
Very Good – Book is in great condition with only a minor blemish here and there.
Good – Book shows visible reading wear but nothing serious.
Fair – Book shows clear and more significant wear, especially on the cover, but is still solid and intact.
Worn – Book shows severe wear and tear while still being intact (commonly known as a “reading copy”). Worn books are still good perfect for a good read, all pages will be intact with none threatening to fall out.
Beskrywing van boeke se toestand:
Nuut – ‘n Nuwe, ongeleesde boek.
Soos Nuut – ‘n Tweedehandse boek wat nog maklik vir ‘n nuwe een kan deurgaan,
Baie Goed – Die boek wys minimale verweer,
Goed – Die boek wys sigbare verweer, maar niks ernstigs nie.
Redelik – Die boek wys duidelike leesverweer, veral op die omslag, maar is steeds stewig en heel.
Verweerd – Die boek wys ernstige verweer, maar is steeds heel en heeltemal leesbaar (ons noem dit ‘n “leeskopie”). Geen bladsye is los nie.
Book Formats
Paperback: Mass market paperback, roughly 180mm x 110mm
Medium Softcover: Larger paperback, roughly 200mm x 130mm
Large Softcover: also called a “Trade Paperback”, roughly 235mm x 155mm
Medium Hardcover: Hardcover book, roughly 200mm x 130mm
Large Hardcover: Hardcover book, roughly 235mm x 155mm